Human resources scales.
pp. 325-356
Abstract
A number of measurement scales that were developed to assess various human resource constructs (employee satisfaction, emotional labour, organizational climate, work values, etc.) in hospitality and tourism are presented in this chapter.
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Information & Authors
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Published In
Pages: 325 - 356
Editors: D. Gursoy, M. Uysal, E. Sirakaya-Turk, Y. Ekinci, and S. Baloglu
ISBN (ePDF): 978-1-78064-454-7
ISBN (ePub): 978-1-78064-576-6
ISBN (Hardback): 978-1-78064-453-0
History
Published online: 18 December 2014
Cover date: 2015
Language
English
Authors
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