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Consumer psychology of tourism, hospitality and leisure. Volume 2

This book is based on papers given at the 2nd Symposium on Consumer Psychology of Tourism, Hospitality and Leisure (CPTHL) in Vienna in July 2000. The Symposium comprised papers reflecting the progress in consumer psychology theory and research. The Vienna Symposium put special emphasis on consumer decision making for evaluating choice alternatives in tourism, leisure, and hospitality operations. The reports have been arranged into five major compartments.

Today, when many edited books on tourism offer diverse chapters of uneven quality, it is a pleasure to find a text that truly meets the standards of quality research articles.

International Journal of Tourism Research, Volume 5(1), 2003 -

Chapters

Chapter 21 June 2001

Developing operational measures for the components of a destination competitiveness / sustainability model: consumer versus managerial perspectives.
Authors:
  • J. R. B. Ritchie,
  • G. I. Crouch,
  • S. Hudson
Pages:
1-17
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Chapter 21 June 2001

Destination images and consumer confidence in destination attribute ratings.
Authors:
  • R. R. Perdue
Pages:
19-32
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Chapter 21 June 2001

Breaking the rules: cognitive distance, choice sets and long-haul destinations.
Authors:
  • T. Harrison-Hill
Pages:
33-48
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Chapter 21 June 2001

The impact of seemingly minor methodological changes on estimates of travel and correcting bias.
Authors:
  • J. Beaman,
  • J. Beaman,
  • J. T. O'Leary,
  • S. Smith
Pages:
49-65
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Chapter 21 June 2001

A review of Choice Modelling research in tourism, hospitality and leisure.
Authors:
  • G. I. Crouch,
  • J. J. Louviere
Pages:
67-86
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Chapter 21 June 2001

Qualitative comparative analysis of travel and tourism purchase-consumption systems.
Authors:
  • R. L. King,
  • A. G. Woodside
Pages:
87-105
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Chapter 21 June 2001

Representing and predicting tourist choice behaviour: rule-based vs. utility-based approach.
Authors:
  • M. van Middelkoop,
  • A. W. J. Borgers,
  • T. A. Arentze,
  • H. J. P. Timmermans
Pages:
107-121
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Chapter 21 June 2001

Two means to the same end: hierarchical value maps in tourism - comparing the association pattern technique with direct importance ratings.
Authors:
  • A. H. Zins
Pages:
123-151
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Chapter 21 June 2001

Segmenting travel on the sourcing of information.
Authors:
  • T. Bieger,
  • C. Laesser
Pages:
153-167
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Chapter 21 June 2001

'Nowhere left to run': a study of value boundaries and segmentation within the backpacker market of New Zealand.
Authors:
  • I. Ateljevic,
  • S. Doorne
Pages:
169-186
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Chapter 21 June 2001

Using Internet technology to request travel information and purchase travel services: a comparison of X'ers, boomers and mature market segments visiting Florida.
Authors:
  • M. A. Bonn,
  • H. L. Furr,
  • A. Hausman
Pages:
187-193
Preview Abstract
Chapter 21 June 2001

Which determines our leisure preferences: demographics or personality?
Authors:
  • R. L. McGuiggan
Pages:
195-213
Preview Abstract
Chapter 21 June 2001

A new psychographic segmentation method using Jungian MBTI variables in the tourism industry.
Authors:
  • J. Y. Gountas,
  • S. Gountas
Pages:
215-229
Preview Abstract
Chapter 21 June 2001

K-means vs. topology representing networks: comparing ease of use for gaining optimal results with reference to data input order.
Authors:
  • A. Ganglmair,
  • B. Wooliscroft
Pages:
231-242
Preview Abstract
Chapter 21 June 2001

Behavioural market segmentation using the bagged clustering approach based on binary guest survey data: exploring and visualizing unobserved heterogeneity.
Authors:
  • S. Dolnicar,
  • F. Leisch
Pages:
243-252
Preview Abstract
Chapter 21 June 2001

Mastering unobserved heterogeneity in tourist behaviour research.
Authors:
  • J. A. Mazanec
Pages:
253-271
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Chapter 21 June 2001

The consumption of tour routes in cultural landscapes.
Authors:
  • T. Oliver
Pages:
273-284
Preview Abstract
Chapter 21 June 2001

Evaluating heritage visitor attractions from the consumer perspective: a focus on Castlefield Urban Heritage Park in Manchester, UK.
Authors:
  • P. Schofield
Pages:
285-301
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Chapter 21 June 2001

A critical review of approaches to measure satisfaction with tourist destinations.
Authors:
  • M. Kozak
Pages:
303-320
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Chapter 21 June 2001

A review of comparison standards used in service quality and customer satisfaction studies: some emerging issues for hospitality and tourism research.
Authors:
  • Y. Ekinci,
  • M. Riley,
  • J. S. Chen
Pages:
321-332
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Chapter 21 June 2001

The antecedents and consequences of vacationers' dis/satisfaction: tales from the field.
Authors:
  • A. Decrop
Pages:
333-347
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